Making a Bracelet/Purchasing a Bracelet Terms & Conditions

Cancellations & Returns

Once an order is submitted it we begin assembling your bracelet as quickly as possible. Therefore, orders cannot be changed or cancelled once they are submitted. However, because each bracelet is unique orders it may take up to 10 business days to assemble & process before we are able to ship.

If you are not completely satisfied with your purchase, it may be exchanged for a website credit within 30 days of the date of shipping.  No refunds will be allowed. The item must be unworn, in the original packaging, and accompanied by the original sales receipt. No returns will be accepted after 30 days from shipping without a copy of the original receipt. Items purchased online must be returned to our factory at 75 Water Street, Newburyport MA 01950.

Privacy Policy

This Privacy Policy governs the manner in which KonectIDY collects, uses, maintains and discloses information collected from Ssers (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by KonectIDY.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order fill, out a form respond, to a survey, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information; Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Children’s Online Privacy Protection Act Compliance

We make our best efforts to be in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. A User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

KonectIDY collects and uses Users personal information for the following purposes:

  • To improve customer service
. Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize User experience
. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site. 
We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a contest, promotion, survey, or other Site feature
  • To send User information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails. 

The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or a User may contact us via our Site.

How We Protect Your Information

We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Additional or Extra Donation To A Qualified Charity

There is a 6% processing fee for every additional donation to a cause. This covers our fees from the merchants and any additional handling. The other 94% of your additional donation goes straight to the cause or charity you have chosen to give an additional donation to. For charitable contribution procedures please contact the IRS or visit . Please use the receipt that we have emailed you as your receipt for a charitable contribution receipt. If your contribution is over $250 please contact us via email at so we give you a written receipt for the amount given that is over $250.

The donation from my bracelet purchase or sales?

Konectidy donates $2 from the sale of every bracelet to the charity selected by the bracelet’s designer. Donations collected from the sale of bracelets are recorded and KonectIDY disburses funds to charities when the cumulative total of donations for the specified charity reaches a minimum of $200 or if the amount is under $200 KonectIDY will disburse donations on a year end basis.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others for profit. However, we may share your basic information following a purchase with the non-profit organization associated with the item purchased. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission

Changes To This Privacy Policy

KonectIDY has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

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